Privacy Policy
The privacy of your personal data is very important to us. This privacy policy is intended to inform users of the services of this website, in particular Washingti website ("this website", "we"), customers, suppliers and other business partners, how we process personal data. With this in mind, not all aspects of the information may apply to you. Personal data within the scope of this privacy policy refers to any data that is or may be related to you, such as your name, address or email address. The processor of your personal information is Washingti. If you have any questions about your personal data, you can contact us through the contact information displayed on the website.
1、 Collection and storage, types, and purposes of use of personal data
1..1 When accessing the website
1.1.1 When you visit our website, the browser on your device will automatically send information to the server on our website. This information is temporarily stored in a so-called log file. The following information will be recorded and stored for automatic deletion without any action taken by you:
a. The name of the file being accessed
b. Date and time of visit
c. The amount of data transmitted
d. Log indicating whether the access was successful
e. Description of the type of web browser used
f. The operating system used
g. Previously visited pages
h. Provider
i. Your IP address
1.1.2 We process this data based on the following reasons:
a. Ensure a smooth connection to the website
b. Ensure the comfortable use of our website
c. Assess system security and stability, and
d. For other management purposes.
1.1.3 According to relevant laws and regulations, our legitimate interests follow the reasons for data collection listed above. Under no circumstances will we use the collected data to draw any conclusions about you. When you visit our website, we also use cookies and analytics/marketing services. In sections 3 of this data privacy statement, you will find more detailed information.
1.2 User Account
1.2.1 On our website, you can choose to register a user account.
1.2.2 Registration requires filling in your name, phone number, and email address. Not all detailed information is necessary. Required information is marked with an asterisk (*).Other information is voluntarily provided.
1.2.3 The user account has the following functions:
a. Add the product to your account's shopping cart
b. Edit your own account information
c. Change the password of your own account
d. Set default address and modify your address
e. View your order history
f. Download
g. View Your Reward Points
h. View your return request
1.2.4 According to relevant laws and regulations, we will process your data based on your specific requirements and will not use or transmit your data in any other way.
1.2.5 We promise that such information will only be used to maintain the various functions and services that you can use on this website, and will not be used for any other purposes.
2、 Data Disclosure
2.1 Your personal data will only be transferred to third parties under the following circumstances.
The conditions for us to transfer your personal data to third parties are limited to:
You have explicitly agreed to this behavior;
To establish, exercise, or defend legal requirements, disclosure is necessary and there is no reason to assume that you have an overwhelming interest in not disclosing data that is worth protecting;
c. There is a legal obligation to carry out such transmissions, especially when prosecution or legal enforcement is required due to official investigations, court rulings, and legal proceedings;
d. Legally permitted and required to handle the contractual relationship with you.
2.2 Some data processing may be carried out by our service providers (such as banks used to process any payment or logistics service providers providing transportation). In addition to the service providers mentioned in this privacy policy, these may specifically include marketing agencies, consulting firms, data centers that store our website and databases, and IT service providers that maintain our systems. When we pass on data to our service providers, they may only use this data to complete their tasks. Service providers are carefully selected and commissioned by us. They are bound by our instructions in the contract, have taken appropriate technical and organizational measures to protect the rights of data subjects, and are subject to our regular monitoring.
3、 Cookie
3.1 We use so-called cookies in certain areas of the website. When you visit our website, these elements allow your computer to be recognized as a technical device and facilitate the use of our services - especially in subsequent visits.
3.2 However, generally speaking, you can also choose to set up your internet browser so that the system can notify you of cookies, and you can accept or reject cookies, or delete existing cookies.
3.3 Please use the help function of your internet browser to learn about how to change these settings. Please note that if you disable the use of cookies, some features of our website may not be available.
3.4 Cookies do not allow servers to read private data from your computer or data stored on other servers. Cookies do not cause any damage to your computer, nor do they contain viruses.
3.5 We will only use cookies in accordance with relevant laws and regulations, and the processing is to improve the operation of our website. Therefore, it is necessary to protect our legitimate interests.
4、 Data storage location and expiration date
4.1 Under normal circumstances, your information will only be stored on our servers. Generally speaking, we only store personal data for the time necessary to fulfill our contractual or legal obligations to collect data.
4.2 After this, we will immediately delete the data unless we need it until the end of the statutory limitation period, in order to provide evidence for legal claims or for legal retention obligations, or unless there are other legal grounds in relevant laws for further processing of your data in individual cases. To prove this, we must retain the contract data for another three years, starting from the end of the year when our business relationship with you ends. Any claim shall expire at this point in time at the earliest after the statutory limitation period.
4.3 If data cannot be deleted due to usage needs or other legally permitted purposes, its processing will be restricted. This means that the data is blocked and will not be used for other purposes. For example, this applies to user data that must be retained for commercial or tax reasons.
5、 Your rights
Subject to compliance with relevant legal requirements, you always have the following rights:
5.1 Access Rights
You have the right to request us to confirm whether the personal data related to you is being processed.
5.2 Correction/deletion/restriction of processing
You also have the right to demand that we:
a. Timely correction of incorrect personal data related to you (right of rectification);
b. Immediately delete your personal data (right to delete) and
c. Restricting processing (the right to restrict processing).
5.3 Right to Data Portability
You have the right to receive personal data related to you, which is the data you provide to us in a structured, universal, and machine-readable format, and have the right to transfer this data to other administrators.
5.4 Right to Cancel
You have the right to withdraw your consent at any time. Withdrawing consent does not affect the legality of processing based on consent prior to withdrawal.
5.5 Right to Objection
If the processing of personal data related to you is necessary for fulfilling public interest tasks or protecting our legitimate interests, we have the right to object.
5.6 Right to complain
If you believe that the processing of personal data related to you violates relevant laws and regulations, you have the right to file a complaint with regulatory authorities without affecting any other remedial measures.
6、 Data Security
In website access, we use the most common SSL (Secure Socket Layer) method and associate it with the highest encryption level supported by your browser. Usually, this is 256 bit encryption. If your browser does not support 256 bit encryption, we will switch to 128 bit v3 technology. You can determine whether a single page of our website is transmitted in encrypted form by the closed display of the key or padlock symbol in the status bar at the bottom of the browser.
We also use appropriate technical and organizational security measures to protect your data from accidental or intentional loss, destruction, or unauthorized access by third parties, in whole or in part. Our security measures are constantly improving with the development of technology.
7、 Protection of Minors
7.1 If you are a minor, we request that you ask your parents or other guardians to carefully read this policy and use our services or provide us with information with their consent.
7.2 If you are a child under the age of 14, ensure that you have obtained the consent of your guardian before using our services under their guidance to ensure your safety when using our services and conducting transactions.
If you are the parent or other guardian of a child, please pay attention to whether the child is using our services after obtaining your authorization and consent. If you have any questions about children's personal information, please contact our customer service department.
7.3 We will not actively collect personal information from minors directly. For the collection of personal information of minors with the consent of their guardians, we will only use, share, transfer or disclose this information as permitted by law, with the consent of the guardians, or as necessary to protect the minors.
7.4 If it is proven that a minor registered to use our products and/or services without the consent of their guardian, we will consult with the relevant guardian and try to delete the relevant personal information as soon as possible.
7.5 For personal information of children under the age of 14 that may be involved, we further take the following measures to safeguard it:
a. For the collected personal information of children, in addition to complying with the provisions of this privacy policy regarding user personal information, we will also adhere to the principles of legitimate necessity, informed consent, clear purpose, security protection, and lawful use, strictly follow the requirements of relevant laws and regulations for storage, use, and disclosure, and will not exceed the period necessary to achieve the purpose of collection and use. After expiration, we will delete or anonymize the personal information of children. We will designate a dedicated person to be responsible for the protection of children's personal information.
b. When you, as a guardian, choose to use the relevant services of this website for your child under guardianship, we may need to collect personal information of the child under guardianship from you for the purpose of providing you with the necessary services. If we need to collect personal information of children from you in specific services, we will obtain your authorization and consent in advance, and inform you of the purpose and purpose of the collection. If you do not provide the aforementioned information, you will not be able to enjoy the relevant services we provide. In addition, when using the comment function to share product related information, you may proactively provide us with personal information about children. Please be aware of this and choose carefully. As a guardian, you should fulfill your guardianship responsibilities correctly and protect the personal information security of children. If the child needs to register or use our products and/or services, you should guide and supervise them correctly.
c. Children or their guardians have the right to access and correct their personal information at any time, and may also request correction and deletion from us. If you have any opinions, suggestions, complaints, or reports regarding children's personal information, please contact us. We will be available to assist you at any time.
8、 Disclaimer
Please understand that despite fulfilling all security management obligations required by relevant laws, regulations, and this privacy policy on this website, there may still be some uncertainties leading to information leakage and other situations. Based on this, we hereby inform you that this website will be exempt from liability for disclosure in the following situations:
8.1 Any disclosure that has obtained your explicit consent or authorization in advance;
8.2 When judicial or administrative authorities require the disclosure of personal information on this website in accordance with legal procedures and powers, we will provide relevant information in accordance with the law;
8.3 In the event of any force majeure event that affects the normal operation of the website, such as hacker attacks, computer virus intrusions or outbreaks, or temporary shutdowns caused by government regulations, resulting in the leakage, loss, theft, or tampering of personal information;
8.4 For any personal information leakage, loss, theft, or tampering caused by users sharing their personal passwords with others or registering accounts with others.
9、 Changes to Privacy Policy
9.1 We may make periodic revisions to this policy. After the agreement is modified, we will publish the modified content on the relevant page or in other appropriate ways. If you do not agree with the modification of this policy, please immediately stop using the platform or cancel the services already obtained; If you choose to continue accessing or using the platform or services after the modification of this policy, it shall be deemed that you have accepted the modification of this policy.
9.2 The terms listed in this policy that you have signed with this website do not fully cover all your rights and obligations regarding personal information with this website. Therefore, any other statements or rules published on this website shall be deemed as supplementary provisions of this policy and an integral part of this policy, with the same legal effect as this agreement.
9.3 Without your explicit consent, we will not restrict the rights you are entitled to under this Privacy Policy. We will post any changes and updates made to the privacy policy on a dedicated link on this website. For significant changes, we will also provide more prominent notifications (including notifications through our website and even pop-up prompts to you).
9.4 The significant changes referred to in this policy include but are not limited to:
a. Our service model has undergone significant changes. Such as the purpose of processing personal information, the type of personal information processed, and the way in which personal information is used;
a. We have undergone significant changes in control. Changes in ownership caused by mergers and acquisitions;
b. The main objects of personal information sharing, transfer or public disclosure have changed;
c. There has been a significant change in your right to participate in personal information processing and the way you exercise it;
d. When the responsible department, contact information, and complaint channels for handling personal information security change;
e. When the personal information security impact assessment report indicates the presence of high risks.
9.5 In order for you to receive notifications in a timely manner, we suggest that you notify us promptly when your contact information is updated. If you continue to use our services after this policy update takes effect, it means that you have fully read, understood, and accepted the updated policy and are willing to be bound by it. We encourage you to review this policy every time you use our services.
10、 Complaint
If you have any questions, opinions or suggestions regarding this privacy policy, or wish to make any complaints about this website or its content, please contact us through the methods displayed on this website. Usually, we will process it within 15 days. If you are not satisfied with our response, especially if our personal information processing behavior has harmed your legitimate rights and interests, you can also file a complaint with the regulatory agency with jurisdiction.
11、 Ownership and final interpretation of this privacy policy.
This privacy policy is owned by Washingti, which reserves the final right of interpretation.