Shipping Policy
In order to provide you with better service, we have specially formulated a shipping policy so that you can have a more detailed understanding of how we deliver to you.
You can check the delivery time options for the goods on the product and checkout pages. When you have added your desired items to your shopping cart and selected a delivery address, the system will calculate optional delivery dates and times based on the stocking time and delivery method of the items for your consideration.
The actual delivery date and time depend on different factors such as delivery address, order quantity, and manpower arrangement, and the information displayed on the purchase and payment pages shall prevail. We will do our best to arrange the best and fastest delivery date and time, and reserve the final decision.
Our transportation range is extensive, and we are committed to providing services to customers around the world. Currently, we can transport to many countries/regions. When you place an order, you only need to accurately fill in the shipping address, and the system will automatically determine whether it is within our delivery range. If your delivery address is located in a remote or special area, it may affect delivery time and shipping costs.
We aim to ship the product to you according to the delivery location you requested in your order and the delivery date we specify at checkout (updated in the order confirmation). Once you have successfully paid, we will process your order within 48 hours, ship it within 3 working days, and the system will email the logistics tracking number to the email address on the order. It is expected to arrive within 7 to 15 working days. If the delivery address of the order is located in a remote area, the delivery time will increase by about 3 to 5 working days. For specific shipping details, please visit the official website of the corresponding logistics company for tracking according to the logistics tracking number.
The delivery time is for reference only. If we anticipate that we will not be able to deliver on the expected delivery date, we will make every effort to notify you. Please be patient or contact the logistics company. However, within the scope permitted by law, we are not responsible for any losses, liabilities, costs, damages, expenses or expenses suffered by you due to delayed delivery.If we anticipate that we will not be able to deliver on the expected delivery date, we will try our best to notify you. However, within the scope permitted by law, we are not responsible for any losses, liabilities, costs, damages, expenses or costs suffered by you due to delayed delivery.
We will arrange shipment based on the delivery addresses provided by the payer and recipient. If the goods cannot be delivered to the location you provided or the recipient cannot be contacted, you will be contacted using the contact information provided in the order to change the address, recipient, arrange for alternative pickup methods, or cancel the order. In addition, if the user needs to change the address after placing an order, they should modify the delivery address before we ship. If the address is directly modified without contacting us, we will not be responsible for any damage or loss of the corresponding product caused by this. If the user needs to change the address after we ship, we will help you contact the logistics company. If it is possible to intercept and modify the address midway, we will contact the logistics company for modification. If it cannot be intercepted, the modification can only be made after the product arrives at the shipping address you filled in when placing the order, and the logistics costs incurred by modifying the address will be borne by you.
When the product arrives, you may need to sign for it. If you have any questions, you can contact us through the contact information displayed on this website. If necessary, you can provide proof of delivery of the goods. If you have not received the package yet but the order status shows' signed for ', please contact us. Our customer service department will be happy to assist you. Of course, in some cases, we may not be able to deliver to certain locations. In this case, we will notify you through the contact information provided to us when you placed the order and arrange to cancel the order or have it shipped to another delivery address.
Customers or consignees need to inspect the goods in stock before receiving them. If you immediately discover any quality issues with the goods upon receipt (such as damage, scratches, cracks, or mismatched models), please take photos and reject the goods, and notify us. The customer service department will follow up and handle it after learning about it. When the customer or the consignee signs the delivery note, it means that the quality of the goods has been accepted and the transaction has been completed. We will not accept any pursuit of product quality in the event of any issues.
All orders on this website will be delivered by a third-party logistics company after successful ordering. Please note that for most orders, they will be shipped by DHL, FedEx, and other international logistics companies. Therefore, after receiving the waybill number, please log in to the official website of the relevant logistics company to check. We strive to provide free home delivery service for all orders. However, it cannot be ruled out that in special circumstances, reasonable shipping fees may be charged for some orders based on the actual situation and the selected transportation method, through the quotation of the logistics company. The specific fees will be clearly displayed at the time of settlement. The logistics fees (if any) are collected by us on behalf of the logistics company and do not belong to us.
We may deliver in one or multiple shipments, and some products may be delivered directly by the supplier. Any time and date for sending the product, or the time required for delivery, is only an estimate. If we fail to meet any of the prescribed delivery or delivery dates or times, we will notify you of the progress of your order. You agree and accept that under no circumstances will we accept cancellation of orders or refund to you.
Due to road traffic delays or force majeure events such as war, strikes, natural disasters, work stoppages, riots, labor actions, fires, storms, legal operations, or other reasons beyond our reasonable control, delivery services may be delayed or suspended. We will do our best to deliver, but our company reserves its absolute discretion. We do not assume any responsibility in case of any dispute.
We reserve the right to modify this policy at any time without prior notice. You agree that we have the final interpretation right of this policy.